Common Email Threats

Email is widely used in business communication because of its organizational benefits, accessibility, authenticity, and privacy advantages. Nonetheless, its popularity also makes it an appealing target for cyber criminals.


Hackers use phishing to trick people into giving away sensitive information, such as passwords or credit card details, by posing as a trustworthy entity or person.

Spear Phishing

Hackers use this targeted form of phishing to gather information about businesses to draft personalized and convincing messages that are more likely to succeed.


This malware encrypts a victim’s files or data and demands payment in exchange for the decryption key, often causing significant damage to businesses.


Hackers disguise themselves as someone’s identity to gain unauthorized access to private files.


Unsolicited and unwanted messages, often sent in bulk, that can include advertisements, scams, or malware.

Social Engineering

Social engineering involves manipulating people into revealing confidential information. It exploits human trust to gain unauthorized access to data or systems.


Malware is any program or code designed to harm or exploit computer systems, including viruses, worms, Trojans, and other types of malicious software.

Proactive Email Security Features


Cloud Based Solution

CRM 360 is a fully managed cloud-based solution, meaning that you no longer have to take care of the setup, installation, and configuration of the email protection software. This enables you to leverage the cloud to adapt to your business’s ever-changing needs or manage your clients’ environments at scale.


Seamless Integration

By leveraging the power of APIs, CRM 360 streamlines the process of email scanning and seamlessly integrates with your existing Microsoft 365 and Google Workspace accounts, providing an additional layer of protection to safeguard your business or clients from potential cybersecurity threats lurking in your incoming emails.


Predictive Analysis

CRM 360 identifies suspicious patterns by analyzing email headers and other metadata. This enables us to alert you about potential malicious emails before they can cause any damage. We stay ahead of the game by aggregating user feedback across a global set of intelligence tools.


Robust Protection & Updates

CRM 360 utilizes external databases to identify malicious emails and anti-virus software to detect viruses that may appear in email attachments, providing comprehensive protection for all attack vectors. We also regularly update our databases and anti-virus software to stay current with new threats.


Threat Detection & Alerts

If a potentially harmful email is detected, CRM 360 immediately injects warnings on the email and recommends actions that should be taken. This enables employees and clients to take direct action, deleting the email or collaborating with the security team, to prevent damage or propagation of the threat.


Instant Remediation

Remove malicious emails once they have reached your employees’ or clients’ inboxes. With this capability, you can be assured that any suspicious emails will be automatically flagged and removed from their inboxes by the IT admin, preventing potential damage to your business.

How Does Email Security Work?


CRM 360 continuously scans for all inbound traffic and initiates detection through our anti-phishing and anti-malware engines powered by AI.


If malicious activity has been identified from the scans, a banner alerting you of the threat will appear on the email itself.


CRM 360 will then send an alert to inform the IT admin of the threat.


The CRM 360 auto-remediation tool deletes the email or allows them to be marked as safe. When an email is safe, the domain may be added to an allow list to avoid future alerts.


To educate users and prepare them for future threats, there is an option to send an awareness campaign to all infected users.